In varied business situation whether it is job requiring an engineer to fix the customer’s under-performing equipment or a service not performing to customer expectations or business losses due to a faulty process, organizations expect from their employees to exhibit top-notch problem solving and troubleshooting abilities. The troubleshooting abilities encompass a range of cognitive, metacognitive and higher-order skills. Some of these “constituent skills” are effective problem solving skills, higher order critical thinking, deep analytical skills, ability to evaluate the options and exert the judgment of high order, quick situational and conditional decision making in different situations at different times, sound cognitive and thinking skills and most importantly metacognitive abilities to change strategies in different situations. Troubleshooting is highly non-linear process which varies in different situations. The rate at which an employee acquire this high-order thinking, cognitive and metacognitive skills is function of many factors like exposure to number of real-life … Continue reading
Personal Resonance© is a research forum engaged in transforming findings from proven research studies on learning, training, performance and expertise into practical training solutions and practices to 'accelerate time-to-expertise' of organizations and professionals. Aggressive time-to-market drives organizations to develop complex cognitive skills of their employees at faster pace to beat their competitors. Goal of forum is to find and share the answer to that ‘speed’. The forum is trying to develop a core knowledge-base in four areas by systematically assimilating, analyzing and synthesizing the proven research studies in wide range of disciplines like cognitive sciences, neuroscience, psychology, education, learning and brain science, etc.: 1) Accelerated Workplace Expertise: Proven research-based strategies and methodologies to accelerate expertise of organization as a whole through training and learning. 2) Accelerated Professional Expertise: Science-based resonance techniques to accelerate expertise, peak performance and effectiveness of individuals. 3) Strategic Training Management: Experience-based competitive philosophies and processes to manage large-scale complex learning and knowledge operations to produce proficient workforce. 4) Competitive Instructional Design: Advanced instructional and learning design techniques to deliver higher order complex skills like problem solving, critical thinking, decision making, technical troubleshooting.